Subscription Terms and Cancellation Policy
Understanding Your Subscription By signing up for a recurring subscription with Clair, you agree to an initial and recurring subscription fee at the then-current rate. You accept responsibility for all recurring charges until you officially cancel your subscription.
How to Manage or Cancel Your Subscription You have full control over your subscription and can pause or cancel it at any time. To successfully avoid being charged for the next billing cycle, your cancellation request must be submitted at least 48 hours before your next scheduled renewal date.
Cancellation Methods:
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Self-Service: Log in to your customer portal on our website using the account you created at checkout to pause or cancel your active subscriptions.
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Email Support: Email our team directly at [Insert Your Support Email] with the subject line: Subscription Cancellation - [Your Name].
Late Cancellations: If you cancel your subscription after your renewal date has already passed and the charge has been processed, that month's shipment will still be prepared and sent to you. Your cancellation will take effect for the next billing cycle, and you will not be charged again.